At Post Falls Expert Electricians (accessible from electricianpostfalls.com), your personal privacy and the security of your contact details are paramount. This Privacy Policy document outlines the types of information that is collected and recorded by Post Falls Expert Electricians and how we use it.
1. Information We Collect
When you interact with our website, request a free electrical estimate, or call our 24/7 dispatch hotline, we may collect personal information including:
- Contact Information: Your name, phone number, email address, and service property address.
- Service Details: Information regarding your home's electrical panel, planned installations (such as 200A panel upgrades, EV charging stations, or standby generators), or emergency symptoms.
- Log Data & Analytics: Standard server logs including IP addresses, browser types, internet service providers (ISP), referring/exit pages, and date/time stamps to help us optimize site usability.
2. How We Use Your Information
We use the collected information exclusively to serve your electrical contracting needs:
- To dispatch on-call licensed electricians to your Post Falls or Kootenai County property for emergency repairs.
- To provide accurate written estimates and coordinate permits with the Idaho Division of Occupational and Professional Licenses (DOPL).
- To communicate status updates via phone or SMS regarding technician arrival times.
- To process invoicing, warranties, and utility rebate documentation.
3. SMS and Mobile Communications Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service dispatchers, is permitted only as required to complete your requested electrical service. You may opt out of text updates at any time by replying STOP.
4. Third-Party Disclosures
We never sell, rent, or trade your personal information to third-party data brokers or marketing companies. Information is disclosed solely to municipal electrical inspection authorities, local utilities (Avista or Kootenai Electric Cooperative) for service disconnections/meter upgrades, or when required by law.
5. Data Security
We implement industry-standard SSL encryption and secure administrative protocols to prevent unauthorized access, alteration, or disclosure of your personal data.
6. Data Protection Officer & Contact Information
Our designated Privacy and Data Protection Officer is Hamza Ishtiaq. Hamza Ishtiaq oversees our data governance policies, ensures regulatory compliance, and handles all consumer privacy inquiries.
If you have additional questions or require more information about our Privacy Policy, wish to access or delete your personal details, or need to contact Hamza Ishtiaq regarding our privacy practices, do not hesitate to reach out to us via our contact page, by email at service@electricianpostfalls.com, or by calling our office at (208) 408-6910.
This Privacy Policy was formally reviewed and verified on 16-09-2026 by Hamza Ishtiaq.
Please also review our Terms of Service and our Editorial Guidelines.